Refund policy
We want every item — whether it’s something to wear, gift, or style your space — to make you feel like your best self. If something doesn’t work out, we’ve got your back.
Returns
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Returns are accepted within 30 days of delivery for a full refund to your original payment method.
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Items must be unused, unworn, unwashed, and in original condition, with all tags or packaging intact.
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All returns must be initiated through our returns portal before sending items back.
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Once your return is received and approved, please allow 5–7 business days for your refund to be processed.
Final Sale Items
The following items are not eligible for return:
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“Last Chance” items
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Hair accessories
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Bralettes & bodysuits
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Gift cards
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Seasonal and holiday items
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Select home & gift items (noted as Final Sale on the product page)
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please email us at hello@theposhpoppy.com within 5 days of receiving your order. We’ll make it right — quickly and kindly.
Return Shipping
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Original shipping charges are non-refundable.
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Return shipping is the customer’s responsibility, unless the item is damaged or incorrect.
Need Help?
Reach out anytime at hello@theposhpoppy.com — we’re always happy to help.