Shipping policy

 

Shipping & Delivery

We’re dedicated to making your shopping experience seamless—from your first click to your doorstep. Whether you’re treating yourself or sending a thoughtful gift, here’s what to expect from our shipping process.

Order Processing

All orders are processed within 1–3 business days, Monday through Friday (excluding holidays).

During high-volume periods—like launches or sales—processing may take slightly longer, but we promise it’s worth the wait!

Once your order has shipped, you’ll receive an email with tracking information so you can follow it all the way home.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected method.

Shipping Method Estimated Delivery Time Cost
Standard U.S. Shipping 3–7 business days Calculated at checkout
Expedited U.S. Shipping 2–3 business days Calculated at checkout

Shipping Carriers

We primarily ship through USPS, UPS, or FedEx, depending on your location and chosen delivery speed.

Home & Gift Items

Some home and gift items may ship separately due to size or packaging requirements.

Oversized or fragile items may include an additional shipping fee, which will always be clearly noted on the product page.

Shipping Delays

We do our best to ensure every order arrives on time, but delays caused by weather, carrier issues, or other unforeseen circumstances are outside our control.

If your order experiences a delay, we’ll help you navigate tracking and updates every step of the way.

Incorrect Addresses

Please double-check your shipping address at checkout. Orders returned due to an incorrect or incomplete address will require an additional shipping fee to be resent.

Lost or Stolen Packages

If your tracking shows “Delivered” but you haven’t received your package:

  1. Check around your property and with nearby neighbors.

  2. Contact the carrier directly using your tracking number.

  3. Still no luck? Email us at hello@theposhpoppy.com — we’ll do everything we can to assist.

International Shipping

At this time, we ship within the U.S. only. For international inquiries, please contact us before placing an order.

Need Assistance?

We’re here to help!
Email hello@theposhpoppy.com anytime with questions about your order or delivery.