Terms of service

Terms and Conditions

Effective Date: [5.1.2025]

Welcome to The Posh Poppy Boutique. These Terms and Conditions ("Terms") govern your use of our website and the services we offer. By accessing or using our website, you agree to comply with these Terms, as well as our Privacy Policy. Please read these Terms carefully before using our services.

If you have any questions about these Terms, please contact us at hello@theposhpoppy.com


1. Acceptance of Terms

By accessing, browsing, or using The Posh Poppy Boutique website, you agree to be bound by these Terms, as well as any additional policies, disclaimers, and conditions posted on our site. If you do not agree to these Terms, please do not use our website.


2. Changes to Terms

We reserve the right to modify, update, or change these Terms at any time, without prior notice. Changes will be posted on this page, and the "Effective Date" at the top will reflect the latest version. By continuing to use our website, you agree to abide by the updated Terms.


3. User Eligibility

You must be at least 18 years of age to use this website and make purchases. By using this site, you represent and warrant that you are at least 18 years old, or have parental consent to use this site if under 18.


4. Account Creation

To place an order, you may be required to create an account with The Posh Poppy Boutique. By creating an account, you agree to:

  • Provide accurate and up-to-date information.
  • Maintain the confidentiality of your account and password.
  • Be responsible for all activities under your account.

If you believe your account has been compromised, please contact us immediately.


5. Product Descriptions and Availability

We strive to provide accurate product descriptions and images. However, we do not guarantee that all product descriptions, pricing, or availability information is error-free. We reserve the right to correct any errors or omissions without prior notice.

Products listed on our website are subject to availability and may be discontinued or out of stock at any time. We reserve the right to cancel or refuse any order at our discretion.


6. Pricing and Payment

  • Pricing: All prices are listed in U.S. dollars and are subject to change without notice. Prices may not include taxes, shipping fees, or other charges, which will be added at checkout.
  • Payment Methods: We accept payment through major credit cards, PayPal, and other secure payment methods. By placing an order, you authorize us to charge the payment method you provide.
  • Billing: You agree to provide accurate billing information and to promptly update your payment details when necessary.


7. Order Process and Cancellation

  • Placing an Order: By submitting an order, you offer to purchase the products in accordance with these Terms.
  • Order Confirmation: After placing an order, you will receive an order confirmation email. This is not an acceptance of your order but merely a confirmation that we have received it.
  • Order Cancellation: Once an order is placed, it may only be canceled within a certain time period, typically before shipment. If your order has already been processed or shipped, it cannot be canceled.


8. Shipping and Delivery

We provide standard and expedited shipping to U.S. locations. Shipping times and rates are provided at checkout. Please ensure the accuracy of your shipping address, as we are not responsible for errors in delivery.

  • Domestic Shipping: Delivery is available to all 50 U.S. states. Delivery times may vary based on the shipping method chosen and the destination.
  • International Shipping: We may offer international shipping to certain countries. Additional fees, duties, and taxes may apply.
  • Shipping Delays: We are not responsible for delays caused by third-party carriers or unforeseen circumstances such as weather, strikes, or acts of nature.


9. Returns and Refunds

We offer a 30-day return policy for most items. To qualify for a return, items must be in new, unused condition with original tags intact. Refunds will be processed to the original form of payment or as store credit, depending on your preference.

  • Non-Returnable Items: Certain items, such as final sale or personalized products, may not be eligible for return.
  • Return Process: To initiate a return, please contact us at [Insert Contact Email]. We will provide you with return instructions. Shipping costs for returns are the responsibility of the customer unless the product is defective or incorrect.
  • Refund Processing: Refunds will be issued once we receive and inspect the returned item. Processing times may vary.


10. Limitation of Liability

To the fullest extent permitted by law, The Posh Poppy Boutique shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or our products, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims related to these Terms shall not exceed the total amount you paid for the product or service giving rise to the claim.


11. Intellectual Property

All content on The Posh Poppy Boutique website, including but not limited to text, graphics, logos, images, and software, is the property of The Posh Poppy Boutique or its licensors and is protected by U.S. copyright and trademark laws.

You may not use, copy, reproduce, or distribute any content from our site without prior written consent.


12. Privacy and Data Use

Your use of our website and services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to our data practices as outlined in our Privacy Policy.


13. Prohibited Activities

You agree not to:

  • Use the website for any illegal or unauthorized purpose.
  • Engage in any fraudulent activities, such as submitting false information or making unauthorized purchases.
  • Interfere with the operation of the website or attempt to gain unauthorized access to the website or user accounts.


14. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the state of Texas, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms will be resolved through binding arbitration in Williamson County, TX.

You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.


15. Force Majeure

We are not liable for any failure or delay in performing our obligations under these Terms due to causes beyond our reasonable control, including, but not limited to, natural disasters, acts of government, power outages, strikes, or third-party service disruptions.


16. Indemnification

You agree to indemnify and hold harmless The Posh Poppy Boutique, its officers, employees, and agents from any claims, damages, or losses arising from your use of the website, violation of these Terms, or violation of any rights of third parties.


17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.


18. Contact Us

If you have any questions about these Terms, please contact us at:

Email: Hello@theposhpoppy.com
Phone: 512.496.5233
Mailing Address: 4500 Williams Drive STE 212-207 Georgetown, TX 78633


19. California Residents

For California residents, your rights regarding your personal information are outlined in our Privacy Policy. California residents may have additional rights under the California Consumer Privacy Act (CCPA), such as the right to request deletion of personal data or the right to opt-out of the sale of personal data. Please review our Privacy Policy for more information.


Acknowledgment

By using this website and purchasing products from The Posh Poppy Boutique, you acknowledge that you have read, understood, and agree to these Terms and Conditions.